FAQs, Guest Services, and Park Policies

Frequently Asked Questions

What forms of payment are accepted at the park?

A: Cliff’s Amusement Park accepts cash, all major credit cards, and Fun Cards.  Sorry, no checks accepted.

Q: Can I use cash in the Park?

A: Cliff’s Amusement Park is a cashless park.  Instead of cash, guests can purchase a Cliff’s Fun Card for any desired amount, which can be used for purchases anywhere in the park. Any amount remaining unspent on the Fun Card when you leave the park may be used on the next visit. “Bonus Value” is value that a guest may have received for free with a promotion and cannot be used for General Admission, All-Day Ride Passes, or rentals.  Bonus/Comp Value expires at the end of the season.

Q: Do you sell gift cards/certificates?

A: You can purchase a Cliff’s Fun Card for any dollar denomination of your choice, that can be used for any park purchases, including gate admission.  Fun Cards can be purchased at any ticket window or by going to our online store.

Q: What food can I bring into the park?

A: One bottle of water per guest and baby food are the only outside food and drink items allowed into the park. Exceptions will be made for medical reasons.

Q: If we leave the park, can we come back in or do we have to pay again?

A: Guests who leave the park and plan to return the same day must obtain a re-entry ticket from the Exit Gate Attendant before leaving through the Exit Gate. Re-entry tickets are only valid for use on the same day. To re-enter the park, you must present your re-entry ticket at admissions.

Q: What happens if it rains?

A: The weather in New Mexico changes often and, in most cases, storms pass quickly.  In the chance of rainstorms and other severe weather conditions, some rides may be temporarily closed.  If the majority of the rides are closed for more than 45 minutes, we will gladly offer a ‘Return Pass’.  Return Passes are not distributed after the storm has passed, or within 2 hours of our scheduled closing time.  Cliff’s does not offer cash refunds (no exceptions).

  • You must present your original Cliff’s Amusement Park admission receipt and associated Ride Pass wristbands to the Guest Relations window in order to receive a Return Pass.
  • Season Pass holders are not eligible to receive a Return Pass.

Q: Is my service animal welcome in the park?

A: Your service animal is welcome in Cliff’s Amusement Park.  Animals must be in the owner’s control at all times and must be on a harness or leash no longer than four feet.  Owners are responsible for the cleaning and disposing of animal waste.  Service animals are not permitted on any attraction.

Guest Services

Guest Relations

Please feel free to request assistance or specific information at Guest Relations, located by the front entrance inside the park.

Stroller, Wheelchair & Wagon Rentals

A limited number of wheelchairs, strollers and wagons are available for a minimal charge at the Gift Shop, by Guest Relations. They are rented on a first-come-first-serve basis, and may not be reserved in advance.

Lockers

Lockers are available for rent at the Gift Shop by Guest Relations, and also inside WaterMania!

First Aid

The air-conditioned First Aid Station is located at the Kiddyland Ticket Window. First Aid does not dispense medication.

Lost and Found

Lost and Found is located at Guest Relations. Cliff’s Amusement Park is not responsible for loss or theft of personal property. If you lost an item while in the park, you can check to see if it has been found by clicking here.

ATM

There is 1 ATM, located next to Guest Relations.

Restrooms

Our restrooms are accessible to the disabled, and located throughout the park and WaterMania!

Baby-Changing Centers

Baby-Changing Centers are located in all women’s and men’s restrooms.

Parking

We provide free parking for our Guests. Parking for Guests with disabilities is available near the Front Gate at the south end of the parking lot. Please do not leave valuables in your car. Cliff’s Amusement Park will not be responsible for damage or loss to personal property.

Park Policies

Photography

By entering the park, guests grant Cliff’s Amusement Park the right to film, video, record or photograph them on park property for any reason without payment or consideration.  No commercial photography of any kind is permitted without prior authorization from management.   No cameras (video, still, cell-phone, smart phones, selfie sticks, etc.) are allowed on any rides at any time.  No exceptions.

Smoking

Smoking is permitted in the park, however, we ask that smokers are considerate of other guests.  Smoking in seating areas, restrooms, ride lines, and under covered structures is prohibited. Smoking policy includes e-cigs/vapor devices.

Parking

 We provide free parking for our Guests. Parking for Guests with disabilities is available near the Front Gate at the south end of the parking lot. Please do not leave valuables in your car. Cliff’s Amusement Park will not be responsible for damage or loss to personal property.

Security

Cliff’s Amusement Park is private property and we reserve the right to inspect all persons, bags and belongings on Cliff’s property.

Dress Code

We ask that our guests dress appropriately for our family friendly environment. Shirts, shoes, and shorts/pants are required at all times in the ride section of the park.  Clothing with offensive material, LOGOS or SYMBOLS are not permitted, and we will ask that it be removed, covered up, or turned inside out.  Proper swimwear is required for all WaterMania! attractions.  Swimwear must be modest in design.  No revealing or thong swimsuits allowed.  Denim and swimwear with zippers, buckles, or rivets are not permitted on WaterMania! attractions.  For safety, diaper-aged children must wear swim diapers (diapers available for sale at WaterMania! Gift Shop.  Women and girls are allowed to wear bikini tops in the dry park, but must wear shorts to cover bikini bottoms. Men and boys must wear a shirt in the dry park.

Rider Requirements and Accessibility

List of height restrictions for each ride available HEREFor information about accessibility for guests with disabilities, please visit Guest Relations.  Riders must obey all oral or written warning while riding.  Riders must properly use all ride safety equipment provided.  Riders must not participate in or on any amusement attraction when under the influence of drugs or alcohol.

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